Training
Appropriate training on FP equipment is essential in optimising the benefits of the machinery. We recommend specifically training each shift supervising engineer and in addition to provide operator training to cover each shift. Training is carried out by a skilled and experienced service engineer.
Preventative Maintenance
According to the complexity of the application and number of shifts in operation we recommend a regular service routine for general maintenance and replacement of any worn or broken parts. This will ensure that peak production level efficiencies are maintained through out the life cycle of the machine. We can provide service contracts and work closely with our customers to provide them with appropriate level of service intervention to suit their needs.
As the original manufacturers we also retain full the technical records of each machine.
On Site Service Work
FP provide training to our overseas agent’s in order to guarantee a fast and efficient technical service to our customers.
Our policy is to provide a very prompt response to service issues. Service interventions will be made by the appropriate skilled engineers.
Spare Parts
Standard spares are held at our Guildford factory. Our policy is to provide high quality components promptly and at a competitive price.
Electronic Manuals
Our latest electronic manuals supplied on DVD feature 3D assembly drawings of the machinery from which any component can be highlighted with a mouse and the full technical details identified thus resulting in significant time savings when ordering spares.
Contact us for more details or to discuss your requirements |
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Electronic manuals on DVD
After Sales Service Co-ordinator
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